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U.S. Citizen Services

World Wide Caution - April 10, 2014

Information on the Affordable Care Act (ACA) and U.S. Citizens Abroad

Travel Alert for Thailand - February 14, 2014

Security Message for U.S. Citizens: Security in the Deep South of Thailand

April 11, 2014

This is to alert U.S. citizens of a recent rise of violence in the deep south of Thailand in the border provinces of Narathiwat, Pattani, and Yala. Last month, at least 50 violent incidents killed over 30 people and injured almost 40 others. There is the possibility that foreigners, including westerners, may be targeted in this region.

We remind you that the deep south of Thailand has experienced almost daily incidents of criminally and politically motivated violence for several years, including acts attributed to armed local separatist groups. Although the separatist groups have primarily targeted security officials and Thai government interests in the southern provinces, they sometimes target public and commercial areas, including railways and areas where foreigners may congregate.

The U.S. Embassy prohibits its personnel from traveling to the far south of Thailand -- Narathiwat, Pattani, and Yala provinces -- without prior approval, and Embassy personnel may go there only on work-essential travel. U.S. Embassy and Consulate personnel must provide advance notification of travel to Songkhla province, and they are advised to use hotels outside Hat Yai’s central business district. The Department of State urges you to defer non-emergency travel to these areas. If you must travel to these areas, you should exercise special caution and remain vigilant with regard to your personal security. You should be aware that Thai authorities have on occasion instituted special security measures in affected areas, such as curfews, military patrols, or random searches.

We strongly recommend that U.S. citizens traveling to or residing in Thailand enroll in the Department of State’s Smart Traveler Enrollment Program (STEP) at www.Travel.State.Gov.  STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency.  If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate.

Regularly monitor the State Department's website, where you can find current Travel Warnings, Travel Alerts, and the Worldwide Caution.  Read the Country Specific Information for Thailand.  For additional information, refer to “A Safe Trip Abroad” on the State Department’s website.

Contact the U.S. embassy or consulate for up-to-date information on travel restrictions.  You can also call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  Follow us on Twitter and Facebook, and download our free Smart Traveler iPhone App to have travel information at your fingertips.

The American Citizen Services Unit of the U.S. Embassy ( is located at 95 Wireless Road in Bangkok, and can be reached by calling 66-2-205-4049, or by e-mailing The Embassy’s after-hours emergency telephone number is 66-2-205-4000.

The U.S. Consulate General in Chiang Mai ( is located at 387 Wichayanond Road in Chiang Mai. The American Citizen Services Unit of the Consulate General can be reached by calling 66-53-107-777 and by e-mail at The after-hours emergency telephone number is 66-81-881-1878.


Welcome to American Citizen Services Unit (ACS) of the Consular Section at U.S. Embassy Bangkok.  The most common services we provide are listed both below and to the left.  Please also review the links to the right for further information about your visit to ACS.  If you do not find what you are looking for from the links below, please check our A to Z Index.  If you still have questions or are experiencing an emergency, please contact us.

PLEASE NOTE: You must have an appointment for all routine services.  The appointment system is online at our ACS Appointment System Website, which can be found here.  These services include passport applications, Consular Reports of Birth Abroad, notarials, and federal benefits questions.  If you come to the Embassy for non-emergency services without an appointment, we will not be able to assist you. 

For the safety of all of our customers and staff, all visitors to the Embassy must pass through security screening before entering the building.  To avoid excessive wait times, only customers with appointments or those experiencing legitimate emergencies will be allowed through security screening.  Please do not plan to bring guests inside the building with you.




Notary and Affidavits

Federal Benefits and Taxes

Fingerprint Cards

Traveling and Living in Thailand



Contact Information

  • After Hours Emergencies
    Calling from inside Thailand: 02-205-4000
    Calling from U.S.:  011-66-2-205-4000
    Ask for the Duty Officer

    Emergencies During Office Hours
    Calling from inside Thailand: 02-205-4000, 4049
    Calling from U.S.:  011-66-2-205-4000, 4049
    Ask for American Citizens Services

    These phone numbers are not for visa inquiries

    Hours of Operation
    Office Hours are from 7:30 a.m. to 12 noon and 1:00 p.m. to 4 p.m.
    Regular services are available by appointment only from 7:30 a.m. to 11:00 a.m. and 1:00 p.m. to 2:00 p.m.

    U.S. Embassy Bangkok
    95 Wireless Road
    Bangkok 10330

    Phone:  66-02-205-4049
    Fax:  66-02-205-4103
    Twitter:  @acsbkk

    More ACS Contact Information

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