Immigrant Visa 

Contact Information

Phone Inquiries:

For general information about IVs, you may call the visa information service at:  001-800-13-202-2457.  Note: immigrant and fiancée visa appointments cannot be made using the phone or online service.  Immigrant and fiancée appointments are made by the immigrant visa unit following the process outlined in the “Immigrant Visa Process” link to the left. 

To reach a recorded message about immigrant visas call: (662)-205-5004

E-mail Inquiries:

Email inquiries should be directed to: visasbkk@state.gov.  Please include the words “IV Inquiry” and your case number which would begin with the letters “BNK” followed by ten digits in the subject line.  We do our best to respond to inquiries within three business days. 

Most information on immigrant visas can be found on this website.  However, general information is also available at the Visa Services website.  Please note: you cannot schedule an immigrant visa or fiancée interview via the website.